Filing an insurance claim for the first time can feel overwhelming. RSB Insurance manages and expedites the entire claim handling process — here is exactly how it works.
Step 1 — Report Immediately Notify RSB Insurance as soon as an incident occurs. Call our 24/7 claims line or submit via our online claims form. Prompt reporting is the single most important step.
Step 2 — Gather Your Documents The exact documents required vary by claim type and insurer. RSB's claims team will guide you through exactly what is needed for your specific situation. Having clear photographs of any damage and keeping your policy number accessible will always accelerate the process.
"RSB's role is to manage and expedite the entire claims process on your behalf — you are never navigating it alone."
Step 3 — Surveyor Assessment Once registered, a surveyor will assess the damage or loss. RSB coordinates this process and provides analytical loss reviews to ensure a fair, accurate assessment.
Step 4 — Settlement After assessment and document verification, approved claims proceed to settlement. RSB follows up with risk improvement recommendations to help prevent future losses.
RSB Insurance does not just process claims — we advocate for our clients throughout the entire process.
